2025 Access Services Conference
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Access Services Staffing | Access ServicesStaffing | Artificial Intelligence | Assessment | Circulation | Collaboration | Course Reserves | Customer Service | Electronic Resources | Equity and Inclusion | Experiential Learning | Future of Academic Libraries | Innovation | Interlibrary Loan | Leadership | Library Education | Marketing | Organizational Change | Outreach | Patron Service | Process Improvement | Project Management | Public Service | Resource Sharing | Security | Space Management | Stacks Management | Staff Training | Staffing | Student Success | Student Worker Management | Technology | Wellness
Sessions Tagged: Student Worker Management
You Tell Me – Rethinking Student Employee Evaluation
Date/Time: 11/20/25 – 9:00 AM to 9:45 AM
Abstract: Writing student employee evaluations is valuable but time-consuming. This presentation explores shifting the bulk of evaluations to student self-reflection during guided discussions. While there are some challenges, this approach has built community and made evaluations a positive, central part of student development.
Students Hiring Students: Challenging Hierarchies and Showcasing Student Expertise
Date/Time: 11/19/25 – 11:00 AM to 11:45 AM
Abstract: At our institution, student employees are involved in recruitment and hiring, helping to shape inclusive, equitable processes. This approach reduces hierarchy, builds student skills, and fosters engagement. Practices are grounded in social justice values and benefit both the library and the students’ future careers.
Leadership & Collaboration: The Benefits of a Student Supervisors Working Group
Date/Time: 11/19/25 – 1:45 PM to 2:30 PM
Abstract: At our institution, over seventy student workers span four campus libraries. A collaborative group of student supervisors streamlines training, expectations, communication, and projects. The working group enables cross-training, equitable opportunities, and a unified, supportive environment for student workers across campus.
Stacks on Track: Turning Routine Tasks into Rewarding Wins
Date/Time: 11/19/25 – 1:45 PM to 2:30 PM
Abstract: Maintaining organized stacks is challenging. Our department used gamification, peer mentoring, and data tracking to motivate student employees for shelf-reading and other tasks. The session shares collaboration, training, progress review, and ways to celebrate student contributions. Attendees receive a customizable shelf-reading toolkit.
Can Anyone Cover My Shift? Lessons from Implementing a Location Agnostic Public Services Staffing Model
Date/Time: 11/19/25 – 3:00 PM to 3:45 PM
Abstract: When our institution resumed in-person services post-pandemic, staff shortages required reimagining our public services staffing model. After experimenting, we implemented a sustainable, adaptable model including a float pool, a Public Services Guild, and work-from-home support. This session covers the transition, lessons learned, and how other institutions can adapt similar improvements.
Beyond the Desk: Incorporating Experiential Learning into Student Worker Management
Date/Time: 11/19/25 – 4:00 PM to 5:00 PM
Abstract: Student workers are vital to access services, but their potential often goes untapped. Our program guides students through individual projects related to their interests, building transferable skills and providing value to the library. This lightning talk shares our approach, mentorship strategies, and the benefits of experiential learning.
Next-Level Library: Revitalizing Our Access Services Student Assistant Program
Date/Time: 11/19/25 – 4:00 PM to 5:00 PM
Abstract: A change in leadership and a large graduating class provided an opportunity to enhance our Student Assistant program. This lightning talk covers evaluation, design, implementation, and professional development, with a focus on universal design principles and recognition practices. Attendees learn practical steps to revitalize student programs.
Learning a New Way to Train – Engaging Neurodiverse Student Employees
Date/Time: 11/19/25 – 4:00 PM to 5:00 PM
Abstract: Traditional training methods do not suit all student workers. This presentation shares a creative, game-based library training toolkit developed to support neurodivergent students, including those with ADHD and autism. Attendees will learn about pedagogical principles and practical examples to create inclusive, effective training programs.
Overcoming Obstacles: How Supervisors can Reduce Student Worker Frustrations Caused by a Demanding Workload
Date/Time: 11/19/25 – 4:00 PM to 5:00 PM
Abstract: Student workers often get conflicting instructions and an overwhelming number of tasks. This session outlines how one library improved communication and streamlined task assignment, drastically improving student worker morale and efficiency.
Closing Session and Open Discussion
Date/Time: 11/20/25 – 4:15 PM to 5:00 PM
Abstract: Conference closing session and open discussion. We will focus our discussion on issues of student management.