2025 Access Services Conference
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Access Services Staffing | Access ServicesStaffing | Artificial Intelligence | Assessment | Circulation | Collaboration | Course Reserves | Customer Service | Electronic Resources | Equity and Inclusion | Experiential Learning | Future of Academic Libraries | Innovation | Interlibrary Loan | Leadership | Library Education | Marketing | Organizational Change | Outreach | Patron Service | Process Improvement | Project Management | Public Service | Resource Sharing | Security | Space Management | Stacks Management | Staff Training | Staffing | Student Success | Student Worker Management | Technology | Wellness
Sessions Tagged: Leadership
You Tell Me – Rethinking Student Employee Evaluation
Date/Time: 11/20/25 – 9:00 AM to 9:45 AM
Abstract: Writing student employee evaluations is valuable but time-consuming. This presentation explores shifting the bulk of evaluations to student self-reflection during guided discussions. While there are some challenges, this approach has built community and made evaluations a positive, central part of student development.
Pulling Together: A Case Study in Access Services Restructuring
Date/Time: 11/20/25 – 10:00 AM to 10:45 AM
Abstract: In 2023, a large land-grant university library merged Stack Management and high-density storage teams, streamlining material pulling, ingestion, and retrieval. This session shares the restructuring process, change management strategies, and how to foster staff engagement and build a stronger team.
When Rightsizing Feels Wrong: Navigating Access Services Through Institutional Change
Date/Time: 11/19/25 – 11:00 AM to 11:45 AM
Abstract: This session reflects on one library’s experience with university-wide rightsizing, examining the impact on Access Services and staff. Topics include documentation, cross-training, revised policies, responsibility division, and advocacy. Attendees will learn to prepare for and mitigate the effects of future staffing cuts.
Re-envisioning the Access Services Unit: A Tale of Two Libraries
Date/Time: 11/19/25 – 12:45 PM to 1:30 PM
Abstract: Two large public research libraries underwent Access Services reorganizations in 2024, resulting in new models and names for their units. This presentation covers models considered, assessment, negotiations, and change management, showing how each library supported student success, research, and engagement.
You Don’t Have to Move Out to Move Up: How Libraries Can Cultivate Talent from Within
Date/Time: 11/19/25 – 12:45 PM to 1:30 PM
Abstract: Traditionally, staff seeking advancement had to leave their institution, but new leadership is prioritizing internal growth. This session spotlights four faculty members who moved from staff to faculty roles, and discusses how nurturing internal talent benefits libraries, builds collaboration, and meets modern challenges.
Leadership & Collaboration: The Benefits of a Student Supervisors Working Group
Date/Time: 11/19/25 – 1:45 PM to 2:30 PM
Abstract: At our institution, over seventy student workers span four campus libraries. A collaborative group of student supervisors streamlines training, expectations, communication, and projects. The working group enables cross-training, equitable opportunities, and a unified, supportive environment for student workers across campus.
Stacks on Track: Turning Routine Tasks into Rewarding Wins
Date/Time: 11/19/25 – 1:45 PM to 2:30 PM
Abstract: Maintaining organized stacks is challenging. Our department used gamification, peer mentoring, and data tracking to motivate student employees for shelf-reading and other tasks. The session shares collaboration, training, progress review, and ways to celebrate student contributions. Attendees receive a customizable shelf-reading toolkit.
Next-Level Library: Revitalizing Our Access Services Student Assistant Program
Date/Time: 11/19/25 – 4:00 PM to 5:00 PM
Abstract: A change in leadership and a large graduating class provided an opportunity to enhance our Student Assistant program. This lightning talk covers evaluation, design, implementation, and professional development, with a focus on universal design principles and recognition practices. Attendees learn practical steps to revitalize student programs.
Overcoming Obstacles: How Supervisors can Reduce Student Worker Frustrations Caused by a Demanding Workload
Date/Time: 11/19/25 – 4:00 PM to 5:00 PM
Abstract: Student workers often get conflicting instructions and an overwhelming number of tasks. This session outlines how one library improved communication and streamlined task assignment, drastically improving student worker morale and efficiency.