2025 Access Services Conference
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Access Services Staffing | Access ServicesStaffing | Artificial Intelligence | Assessment | Circulation | Collaboration | Course Reserves | Customer Service | Electronic Resources | Equity and Inclusion | Experiential Learning | Future of Academic Libraries | Innovation | Interlibrary Loan | Leadership | Library Education | Marketing | Organizational Change | Outreach | Patron Service | Process Improvement | Project Management | Public Service | Resource Sharing | Security | Space Management | Stacks Management | Staff Training | Staffing | Student Success | Student Worker Management | Technology | Wellness
Sessions Tagged: Public Service
Golden Years, Open Stacks: Unlocking Library Access for Retired Scholars
Date/Time: 11/20/25 – 9:00 AM to 9:45 AM
Abstract: A unique partnership gives retired community residents library access equal to faculty, including borrowing, ILL, and e-resources. This case study covers adapting access services for non-traditional users, cross-departmental collaboration, and strategies to resolve access challenges, demonstrating innovation and service equity.
At the Front Desk of Well-Being: How Access Services Supports Student Mental Health
Date/Time: 11/19/25 – 12:45 PM to 1:30 PM
Abstract: Libraries are reimagining their roles to support student well-being. This presentation offers practical strategies embedded in Access Services, including wellness collections, relaxation programming, staff training, and campus partnerships. Attendees will learn to position Access Services as a critical touchpoint for mental health support.
You Don’t Have to Move Out to Move Up: How Libraries Can Cultivate Talent from Within
Date/Time: 11/19/25 – 12:45 PM to 1:30 PM
Abstract: Traditionally, staff seeking advancement had to leave their institution, but new leadership is prioritizing internal growth. This session spotlights four faculty members who moved from staff to faculty roles, and discusses how nurturing internal talent benefits libraries, builds collaboration, and meets modern challenges.
Then and Now: Tracking Two Decades of MLIS Student Motivations and the Future of Access Services
Date/Time: 11/19/25 – 1:45 PM to 2:30 PM
Abstract: This presentation compares findings from a 2006 survey of MLIS students to a new 2025 follow-up. It explores how motivations, career outlooks, and professional values have shifted, offering insights for recruitment and support of new access services professionals amid a changing landscape.
Can Anyone Cover My Shift? Lessons from Implementing a Location Agnostic Public Services Staffing Model
Date/Time: 11/19/25 – 3:00 PM to 3:45 PM
Abstract: When our institution resumed in-person services post-pandemic, staff shortages required reimagining our public services staffing model. After experimenting, we implemented a sustainable, adaptable model including a float pool, a Public Services Guild, and work-from-home support. This session covers the transition, lessons learned, and how other institutions can adapt similar improvements.