2025 Access Services Conference

Sessions Tagged: Artificial Intelligence

Both/And: Combining New and Old Ways for Publicity, Outreach, and Relatability

Date/Time: 11/20/25 – 12:45 PM to 1:30 PM

Abstract: Reaching patrons requires a mix of traditional and modern outreach strategies. This session discusses using print, social media, video, data, and AI to promote library services, as well as building personal relationships and relatable content for diverse patron engagement.

The Rules are in the AI: Georgia Tech’s Journey with CoPilot Studio

Date/Time: 11/19/25 – 3:00 PM to 3:45 PM

Abstract: This presentation explores how AI-powered Copilot Agents help library staff quickly access procedural information, reducing the learning curve for new employees and ensuring consistent communication. The session covers AI agent development, deployment, and real-world impact, offering a roadmap for libraries interested in AI integration.