2025 Access Services Conference

Transforming Course Reserves: Telling the Story of Staff Innovation Through Data and Error Tracking

Presentation Type: Lightning Talk (10 minutes)

Presenters: Danielle Noble

Abstract: This presentation highlights how Stanford University's Green Library improved its course reserves through innovative tracking, standardized workflows, and effective faculty communication. Attendees will learn strategies for comprehensive documentation, processing templates, and communication channels. Data collection revealed patterns that led to service improvements, turning routine services into a story of staff innovation and excellence.

Keywords: Course Reserves, Process Improvement

Session Date: 11/20/25

Start Time: 1:45 pm

End Time: 2:45 pm

Location: GLC-236

Format: Virtual Presenter

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