Presentation Type: Lightning Talk (10 minutes)
Presenters: John Cropp
Abstract: This lightning talk details the process of replacing self-checkout stations, from committee formation to rollout. It covers challenges, solutions, and lessons learned, offering guidance for other libraries considering similar projects.
Keywords: Patron Service, Project Management, Technology
Session Date: 11/20/25
Start Time: 1:45 pm
End Time: 2:45 pm
Location: GLC-236
Format: Virtual Presenter
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