2025 Access Services Conference

Shandra Jones is a Business Analyst II at the Georgia Tech Library, where she leads service optimization initiatives that blend user-centered design with automation. With a passion for continuous service improvement, she has spearheaded projects that streamline workflows across room reservations, equipment lending, and digital access systems. Shandra’s collaborative spirit and technical fluency make her a sought-after voice in library innovation circles. Shandra brings clarity, creativity, and a deep commitment to service excellence.