Virtual Help Desk
Welcome to the Access Services Conference Virtual Help Desk! We’re here to make sure you can access the livestreams and conference materials without interruptions. Follow the steps below or contact us directly if you need assistance.
Common Troubleshooting Steps
- ✅ Make sure you’re logged in using the email address you used for registration.
- 🔄 If a page doesn’t load, try refreshing or opening it in a new browser tab.
- 🎥 If a livestream doesn’t start, click the “Open directly in Vimeo” link below the video player.
- 💻 Use Google Chrome or Microsoft Edge for the best performance.
- 📱 On mobile, rotate your phone horizontally for the full video view.
Need More Help?
📧 Email us at info@accessservicesconference.org Our team monitors this inbox throughout the live event and will respond as soon as possible.